信任中心
法律文件与政策
关于你如何使用 Datafuel、我们如何处理你的数据的全部规则，都集中在这里。每份文件都标明了最近更新日期。
文件
文件为英文版本。
- Legal · TermsTerms & conditionsThe contract between you and Datafuel. Part I is the Terms of Service; Schedules A to D cover payment and billing, fair usage, service levels and the affiliate programme. The Refund Policy, Right of Withdrawal and KYC pages are incorporated by reference.最后更新
- Legal · PrivacyPrivacy policyHow Datafuel handles personal data: what we collect and why, how long we keep it, where it goes, cookies, the residential SDK, security, and the Data Processing Agreement for business customers with the sub-processor list.最后更新
- Legal · RefundsRefund policyOne rule for everyone, written down. Business customers can request a refund within 24 hours of purchase if little of the plan has been used; consumers keep their statutory 14-day right of withdrawal, which this policy never limits. Failed requests are never charged.最后更新
- Legal · ConsumersRight of withdrawalIf you buy as a consumer, you have 14 days to withdraw. This page gives the pre-contractual information required by the Italian Consumer Code, explains the immediate-performance option at checkout, and includes the model withdrawal form.最后更新
- Legal · VerificationKYC & verificationWhen Datafuel verifies an account, which providers perform the check, what happens to the data, and how restricted ports and domains are unlocked. Verification is at our discretion and always explained.最后更新
- Legal · CompanyCompany informationWho operates Datafuel: Double C S.r.l., an Italian company registered in Rome. Company identifiers, registered office, contact addresses and the registered trade mark, as required by the Italian Civil Code and e-commerce law.最后更新
联系我们
按问题类型发送到对应邮箱，即可直达负责的团队。
- 隐私问题与数据请求
- privacy@datafuel.ai
- 法律事务与撤回通知
- legal@datafuel.ai
- 退款与客户支持
- support@datafuel.ai
- 认证电子邮件（PEC）
- double.c@pec.it